Our team works as an extension of the customer’s IT team. While the offshore team carries out its work independently there are many cases where both teams simultaneously work on projects. The offshore team is in complete sync with the objectives, Projects, activities and priorities of the Parent team at all times.

Some of the tasks involved in the Salesforce.com Application maintenance are:

• Admin support tasks like user management, profiles, permissions, Page layouts.
• Development Support for standard & Custom Salesforce.com modules.
• Development Support for Customer portal.
• 3rd party integrations like Active Directories and other User directories.
• A customized Integration of Salesforce.com and Mindtouch systems for the CRM.
• Many enhancements to existing standard and custom modules.
• Extensive configuration assistance including workflows, approval processes, reports.
• Extensive customization Advanced APEX API’s, Visual force pages and Web services.

Download our case study to know more about how Bestir salesforce support